Privacy Policy

Last updated: 2025-12-09

This Privacy Policy explains how Inbox Rent (“inboxrent.com“), operated by EXPANDA TECNOLOGIA DA INFORMACAO LTDA, a limited liability company registered under CNPJ No. 42.515.236/0001-00, with headquarters at Avenida Engenheiro Luiz Carlos Berrini, 1748, Conj 1710, Sao Paulo, SP, 04571-000, Brazil (“Inbox Rent,” “we,” “our,” or “us”) collects, uses, stores, and protects personal data in accordance with the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018) and other applicable laws.

By using our website or services, you agree to the terms of this Privacy Policy.

1. DATA CONTROLLER

The data controller responsible for processing personal data is:

EXPANDA TECNOLOGIA DA INFORMACAO LTDA
CNPJ: 42.515.236/0001-00
Address: Avenida Engenheiro Luiz Carlos Berrini, 1748, Conj 1710
Sao Paulo, SP, 04571-000, Brazil

2. PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:

2.1 Data You Provide

  • Full name
  • Company name
  • Email address
  • Phone number
  • Billing address
  • Tax identification information (when required)
  • Login credentials
  • Payment information (processed by secure third-party providers)

2.2 Automatically Collected Data

  • IP address
  • Device and browser information
  • Access logs
  • Cookies and usage data

2.3 Hosted Content

Inbox Rent provides professional email hosting services. We may process data contained in email accounts and hosted content strictly as a data processor, according to your instructions.

3. PURPOSE OF DATA PROCESSING

Your personal data is processed for the following purposes:

  • Account creation and management
  • Provision of email and domain services
  • Billing, payments, and fraud prevention
  • Technical support and customer service
  • Legal and regulatory compliance
  • Service improvement and security
  • Marketing communications (when consent is given)

4. LEGAL BASES FOR PROCESSING

We process personal data based on one or more of the following legal grounds:

  • Consent of the data subject
  • Performance of a contract
  • Compliance with legal or regulatory obligations
  • Legitimate interests of Inbox Rent
  • Exercise of legal rights in judicial, administrative, or arbitration proceedings

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Ensure proper website functionality
  • Improve user experience
  • Analyze website traffic
  • Provide personalized content

You may disable cookies through your browser settings; however, some features may not function properly.

6. DATA SHARING AND THIRD PARTIES

We may share personal data with:

  • Payment processors
  • Domain registries and ICANN-accredited partners
  • Cloud infrastructure and email delivery providers
  • Fraud prevention and security services
  • Government authorities when legally required

All third parties are contractually required to comply with applicable data protection laws.

7. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed in countries outside Brazil, including countries that may not provide the same level of data protection. In such cases, we adopt appropriate safeguards as required by law, including contractual clauses and security controls.

8. DATA RETENTION

Personal data is retained:

  • For as long as necessary to fulfill contractual obligations
  • As required by tax, accounting, and regulatory laws
  • Until a data subject requests deletion, when legally permissible

Email data hosted by users is retained according to the subscribed service terms and deleted upon account termination within legally required periods.

9. DATA SUBJECT RIGHTS

You have the right to:

  • Confirm the existence of data processing
  • Access your personal data
  • Correct inaccurate or outdated data
  • Request anonymization, blocking, or deletion
  • Request data portability
  • Withdraw consent at any time
  • Obtain information about data sharing
  • File a complaint with the Brazilian National Data Protection Authority (ANPD)

Requests must be made via the contact information in Section 12.

10. INFORMATION SECURITY

We adopt technical, administrative, and organizational measures to protect personal data, including:

  • Data encryption
  • Secure servers and firewalls
  • Access controls and authentication systems
  • Regular security audits

Despite best efforts, no system is completely secure, and we cannot guarantee absolute security.

11. USER RESPONSIBILITIES

You are solely responsible for:

  • The legality of data stored in your email accounts
  • Obtaining consent from third parties whose data you process
  • Secure management of your login credentials

Inbox Rent is not responsible for data breaches caused by user negligence.

12. CHILDREN’S PRIVACY

Our services are intended exclusively for business and professional users and are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Changes will be published on this page with a revised “Last Updated” date. Continued use of the services constitutes acceptance of the updated policy.

14. LIABILITY LIMITATION

To the maximum extent permitted by law, Inbox Rent shall not be liable for indirect, incidental, or consequential damages arising from the processing of personal data, except where legally required.

15. CONTACT AND DATA SUBJECT REQUESTS

For privacy-related inquiries or to exercise your LGPD rights:

EXPANDA TECNOLOGIA DA INFORMACAO LTDA
CNPJ: 42.515.236/0001-00
Address: Avenida Engenheiro Luiz Carlos Berrini, 1748, Conj 1710
Sao Paulo, SP, 04571-000, Brazil
Website: https://inboxrent.com
Email:

16. GOVERNING LAW

This Privacy Policy is governed by the laws of the Federative Republic of Brazil, including the LGPD (Law No. 13.709/2018).